Legal
Privacy Policy
Effective · 13 August 2025
This Privacy Policy explains how Yuana Terrain ("we", "us", or "our") collects, uses, discloses, and safeguards information when you visit our website and use our services. It also describes your privacy rights and how to exercise them.
- What we collect and why
- How we use cookies and analytics
- When we share information
- International transfers and retention
- Your rights (including GDPR/CCPA where applicable)
- How to contact us
1. Information We Collect
We collect information to operate our website, respond to your inquiries, and improve our services. The information we collect may include:
- Information you provide: name, email address, phone number, and message contents submitted via our contact forms, and any other information you choose to provide.
- Automatic data: device and browser information, IP address, pages viewed, referring/exit pages, and timestamps. We collect this via standard web logs and may use cookies or similar technologies to enable core functionality and measure usage.
- Third-party sources: if you interact with our content on third-party platforms (e.g., maps or analytics), those providers may share aggregated or anonymized usage signals in line with their privacy policies.
2. How We Use Information
We use information to:
- Respond to inquiries and provide customer support;
- Operate, maintain, and improve our website and services;
- Analyze site performance and understand usage trends;
- Detect, prevent, and address security or technical issues;
- Comply with legal obligations and enforce our Terms.
3. Legal Bases (EEA/UK only)
Where applicable, we process personal data under one or more of the following legal bases: (i) your consent; (ii) performance of a contract or pre-contractual steps; (iii) our legitimate interests (e.g., site security, product improvement); and (iv) compliance with legal obligations.
4. Cookies and Similar Technologies
Cookies are small files placed on your device to enable features and analyze usage. You can adjust cookie preferences via your browser settings. Blocking some cookies may impact site functionality.
5. Analytics
We may use privacy-friendly analytics to understand aggregate usage patterns. These tools help us improve site content and performance. We do not use analytics to identify you personally.
6. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers that operate our website, hosting, security, or analytics under binding agreements;
- Legal and safety recipients if required by law, court order, or to protect rights, property, or safety;
- Business transfers in connection with a merger, acquisition, or asset sale, subject to this Policy or a successor policy that preserves your rights.
7. International Transfers
Your information may be processed in countries other than your own. Where required, we implement appropriate safeguards for such transfers (e.g., contractual protections consistent with applicable law).
8. Data Retention
We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on context and legal requirements.
9. Security
We implement reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children’s Privacy
Our website is not intended for children under the age of 13 (or the age defined by local law). We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us to request deletion.
11. Your Rights
Depending on your location, you may have rights such as access, correction, deletion, portability, restriction, and objection to processing.
EEA/UK (GDPR)
- Right of access, rectification, erasure
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent (where applicable)
- Right to lodge a complaint with a supervisory authority
California (CCPA/CPRA)
- Right to know and access categories of personal information
- Right to delete and correct personal information
- Right to opt out of sale or sharing of personal information
- Right to non-discrimination for exercising your rights
12. Do Not Track
Some browsers offer a “Do Not Track” (DNT) setting. We currently do not respond to DNT signals due to a lack of common standards.
13. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective” date above indicates the latest version. Material changes will be posted on this page.
14. Contact Us
Address: Suite D2 Tripple H plaza Wuye Abuja
Phone: 08071084147
Email: info@yuanaterrain.com